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System Status

System Status: Operational

03/15/2012 09:35 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: We have determined the root cause of the outage. We have upgraded the firmware in this cluster. This will prevent this outage from occurring in the future.

System Status: Operational with Exceptions

03/15/2012 08:00 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Impaired Firewall Clusters Firewall stopped passing traffic, passive firewall did not take over as active
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: One of our firewalls stopped passing traffic normally. The secondary firewall in that cluster did not take over. We manually failed to the secondary, and traffic has returned to normal. We are working with the manufacturer to determine the root cause. The offending firewall is currently inactive.

System Status: Operational

03/11/2012 03:38 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: After carefully reviewing logs, we believe the outage on 3/9 was due to a UDP Flood. We have subsequently tightened up our flood protection to prevent another flood from causing another outage. We are still monitoring the situation carefully.

System Status: Operational

03/09/2012 10:39 AM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Connectivity has been restored to all users. We are looking into the root cause.

System Status: Operational with Exceptions

03/09/2012 10:36 AM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Impaired Firewall Clusters Firewall03|04 cluster stopped passing traffic
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Connectivity to the Internet disrupted for users behind firewall03|04 cluster. We are looking into the reason behind it.

System Status: Operational

01/17/2012 05:20 AM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is operating normally.

Notes: Global Crossing determined the cause of the bgp issue. All connectivity has been restored.

System Status: Operational with Exceptions

01/17/2012 03:24 AM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity to customers with external IP addresses 38.74.130.0/24 is unreachable.

Notes: Internet connectivity to customers with external IP addresses 38.74.130.0/24 is unreachable. We are working with our upstream providers to determine the cause..

System Status: Operational

11/23/2011 12:22 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: InfinitePanel is back to operating normally.

System Status: Operational with Exceptions

11/22/2011 11:47 AM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: InfinitePanel is down due to database errors. We have our developers looking into it now. The blog will be updated as soon as possible.

System Status: Operational

10/07/2011 11:41 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: The issue has been cleared for the affected cluster. All traffic has normalized.