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System Status

System Status: Operational with Exceptions

08/25/2011 12:25 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Impaired Firewall Clusters firewall03/04 cluster is not responding properly
Normal Internet Connectivity Internet connectivity is normal

Notes: Shortly after shifting traffic to firewall04, the system again became unstable. We performed a simultaneous reboot. We are closely monitoring the situation, and will update the blog with any further details.

System Status: Operational with Exceptions

08/25/2011 12:16 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Impaired Firewall Clusters firewall03/04 cluster is not responding properly
Normal Internet Connectivity Internet connectivity is normal

Notes: The primary node in the firewall03/04 cluster was not responding beginning at 12:05 PM Pacific time, but the cluster did not fail over. We have manually failed over to firewall04. We will update the blog as soon as information becomes available.

System Status: Operational

06/10/2011 11:08 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: All systems are back online.

System Status: Operational with Exceptions

06/10/2011 08:00 PM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: Customer Portal and Support Premium Portal are down due to Salesforce.com upgrade. For technical support, please email support@infinitelyvirtual.com.

System Status: Operational

05/03/2011 12:20 AM   |   0

Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: All systems are operational.

Internet connectivity is back to normal.

System Status: Operational with Exceptions

05/02/2011 10:43 AM   |   0
Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Impaired Internet Connectivity Connectivity to some parts of the Internet is down

Notes: All systems are operational.

A routing issue has caused some connectivity issues to parts of the Internet. We are working to restore normal operations.

System Status: Operational

03/17/2011 02:22 PM   |   0
Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: All systems are operational.

This is the second event caused by vmware03 since the upgrade to vSphere 4.1. We have taken this server out of the cluster and engaged VMware Support to determine the root cause.

System Status: Operational with Exceptions

03/17/2011 02:11 PM   |   0
Status System Notes
Normal vCenter vCenter is operating normally.
Normal Virtual Machines All VMs are operating normally.
Impaired VMware Hosts vmware03 locked up causing an HA event.
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally.
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal.

Notes: One host froze, causing an HA event. All servers on that host have rebooted on another host in the cluster.

System Status: Operational

03/12/2011 11:13 PM   |   0
Status System Notes
Normal vCenter vCenter is operating normally
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: All work has been completed on vCenter01 without disruption.

System Status: Operational with Exceptions

03/12/2011 10:56 PM   |   0
Status System Notes
Impaired vCenter vCenter is down for a short unscheduled maintenance.
Normal Virtual Machines All VMs are operating normally
Normal VMware Hosts All hosts are operating normally
Normal VMware Clusters All clusters operating normally
Normal SAN All SAN components operating normally
Normal L3 Switches All switches operating normally
Normal Firewall Clusters All firewalls operating normally
Normal Internet Connectivity Internet connectivity is normal

Notes: We have taken vCenter01 down for a short time to update the SSL certificate. All customer VMs are up.