Consider the plight of the modern small to mid-size business — lost in the fog of cloud computing, encountering virtual hosting providers that are, well, poor hosts. The natural impulse is to gravitate to the familiar names in this still-nascent realm – Amazon, Google, Verizon, et al — out of wariness with what, at the entry level, increasingly feels like amateur hour.
As CRN recently reported, a fair number of cloud adopters aren’t happy campers. According to an Alcatel-Lucent study of 4,000 IT decision-makers worldwide, more than 50 percent are dissatisfied with performance and security protection, as well as with the vendor community’s apparent inability to address both trouble spots effectively.
